Host

Kaskaid Hospitality; Saint Louis Park (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

Kaskaid Hospitality is seeking a friendly Host to welcome guests and manage seating in our restaurant. You will be the first point of contact, guiding guests from arrival to departure and helping create a memorable dining experience.

Responsibilities include greeting guests, handling reservations, coordinating seating, and upholding safety and cleanliness in the front of house. Strong communication and teamwork are essential to ensure smooth service and guest satisfaction.

Qualifications

• Prior experience in customer service or hospitality roles.
• Excellent verbal and written communication.
• Attention to detail in guest experience and cleanliness.
• Flexibility to work evenings, weekends, and holidays.
• Ability to work well in a team.

Responsibilities

• Greet guests, manage reservations, and seat guests for smooth service.
• Address special requests and seating preferences to enhance guest satisfaction.
• Serve as liaison between guests and staff to ensure clear communication.
• Maintain cleanliness and organization of the guest reception area and front‑of‑house materials.
• Ensure compliance with safety and sanitation standards in the dining area.

Skills

Customer Service Experience

Communication Skills

Attention to Detail

Adaptability

Team Collaboration

Job description

Benefits

• Employee discounts
• Flexible schedule

Position Overview

We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Key Responsibilities

• Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
• Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
• Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
• Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
• Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Qualifications

• Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
• Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
• Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
• Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
• Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.