Host

1821 Hospitality Group; Palatka (FL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Job summary

A reputable restaurant group in Florida is seeking a Host to provide a warm welcome and ensure a memorable dining experience for guests. The ideal candidate will have prior experience in customer service, excellent communication skills, and a keen attention to detail. Responsibilities include guest reception and service management. Flexibility in working hours is needed. Join us to enhance guest satisfaction and contribute to a positive team environment.

Qualifications

• Prior experience in customer service or a hospitality role.
• Excellent verbal and written communication skills.
• A keen eye for detail in guest experience management.
• Flexibility to work various shifts including evenings and weekends.
• Ability to work cooperatively in a team environment.

Responsibilities

• Warmly greet guests, manage reservations, and seating.
• Address special requests and dietary needs.
• Ensure effective communication between guests and staff.
• Maintain cleanliness and organization of reception area.
• Ensure compliance with safety standards and regulations.

Skills

Customer Service Experience

Communication Skills

Attention to Detail

Adaptability

Team Collaboration

Job description

Benefits

• 401(k)
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

Position Overview

We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Key Responsibilities

• Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
• Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
• Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
• Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
• Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Qualifications

• Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
• Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
• Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
• Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
• Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.

Complete our short application today!