Host

Oak & Stone; Vermont; On-site; USD 18,000 - 25,000; Full time

Job summary

Oak & Stone in Vermont is seeking a friendly Host/Hostess to welcome guests, present menus, and guide them to seating. You will manage wait lists, inform guests of wait times, and ensure a spotless host area.

The role includes greeting guests on arrival and departure, maintaining restrooms, stocking menus, and assisting with miscellaneous tasks as directed by management. The ideal candidate has a positive attitude, excellent guest service skills, and a neat, professional appearance.

Responsibilities

• Greets and seats guests, presents menus to guests and informs them of specials.
• Takes names on a waiting list and quotes wait times when tables aren’t available.
• Maintains a clean and welcoming host area, including stocking menus.
• Keeps track of clean, dirty, and occupied tables and updates the floor plan as needed.
• Reports to work neatly dressed in uniform and maintains personal hygiene.
• Interacts with guests at arrival and departure to ensure a positive dining experience.
• Maintains restrooms during shift (refill towels and soap).
• Organizes merchandise and supports side tasks as directed by management.
• Attends required meetings and adheres to company policies.

Skills

Guest service

Communication

Positive attitude

Job description

Description

The Host is the first Team Member that our guests will see! This Team Member will be responsible for:

Essential Functions

• Greets and seats guests, presents menus to guest, and informs them of any specials.
• Treats all guests in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Takes names on a waiting list and quotes wait times to guests when tables are not immediately available.
• Runs the floor plan board.
• Observes tables and keep track of clean, dirty, and occupied tables.
• Cleans and wipes down tables.
• Cleans, organizes, and stocks menus in the host area.
• Fulfills various side work projects including but not limited to replacing bottles of ketchup, cleaning windows, and sweeping floors.
• Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
• Maintains restrooms throughout the shift (refill paper towels and hand soap).
• Organize merchandise.
• Reports to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Maintains adherence to all Company policies and procedures.
• Other duties as directed by management.
• Reports to required meetings.