Host

THE SHACK BREAKFAST AND LUNCH; Lenexa (KS); On-site; USD 24,000 - 32,000; Part time

Job summary

THE SHACK BREAKFAST AND LUNCH in Lenexa, KS is seeking a friendly host/hostess to greet guests, present menus, and seat guests promptly. You will quote wait times and help guests feel welcome as they begin their dining experience.

The role emphasizes quick, professional service, accurate information, and teamwork with servers and kitchen staff to maintain smooth flow.

Qualifications

• Experience in hospitality or service industry preferred.
• Strong customer service orientation and positive attitude.
• Excellent communication and interpersonal skills.

Responsibilities

• Greets guests with a smile and presents menus to guests as they are seated.
• Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
• Takes names on a waiting list.
• Runs the floor plan board.
• Observes tables and keeps track of clean, dirty and occupied tables.
• Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
• Cleans, organizes and stocks menus at host area.
• Answers phone and answers questions concerning the menu and restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
• Maintains restrooms throughout shift.
• Sweeps foyer and front entrance area frequently.

Skills

Hospitality experience

Customer service

Communication

Organizational skills

Job description

JOB DESCRIPTION

Summary/Objective

You are the first person the guest sees. We are looking for an energetic and personable individual to fill this position. This individual is responsible for greeting guests at the door. The host/hostess seats and presents clean menus to guests in a friendly, professional and quick manner. The individual is also responsible for quoting wait times and ensure that they are comfortable waiting for their dining experience.

Essential Functions

• Greets guests with a smile and presents menus to guests as they are seated.
• Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
• Takes names on a waiting list.
• Runs the floor plan board.
• Observes tables and keeps track of clean, dirty and occupied tables.
• Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
• Cleans, organizes and stocks menus at host area.
• Answers phone and answers questions concerning the menu and restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
• Maintains restrooms throughout shift.
• Sweeps foyer and front entrance area frequently.