Host

THE SHACK BREAKFAST AND LUNCH; Saint Charles (MO); Presencial; USD 21 000 - 32 000; Tempo integral

Resumo da oferta

The Shack Breakfast and Lunch in Saint Charles, MO is seeking a friendly host/hostess to greet guests at the door, seat them promptly, and present clean menus.

You will manage the waiting list, quote accurate wait times, answer questions about the menu, and keep the host area tidy to ensure a smooth flow.

This role requires energy, a personable demeanor, and a commitment to delivering a positive first impression for every guest.

Qualificações

• Greet guests and provide friendly service
• Strong communication and customer-service orientation

Responsabilidades

• Greets guests with a smile and presents menus to guests as they are seated.
• Takes names on a waiting list.
• Quotes wait times to guests accurately when tables are not immediately available.
• Maintains host area, cleans, organizes and stocks menus.
• Answers phone and answers questions concerning the menu.
• Interacts with guests as they arrive and as they leave to ensure a positive dining experience.
• Keeps restrooms and foyer areas clean and orderly.

Descrição da oferta de emprego

JOB DESCRIPTION

Summary/Objective

You are the first person the guest sees. We are looking for an energetic and personable individual to fill this position. This individual is responsible for greeting guests at the door. The host/hostess seats and presents clean menus to guests in a friendly, professional and quick manner. The individual is also responsible for quoting wait times and ensure that they are comfortable waiting for their dining experience.

Essential Functions

• Greets guests with a smile and presents menus to guests as they are seated.
• Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
• Takes names on a waiting list.
• Runs the floor plan board.
• Observes tables and keeps track of clean, dirty and occupied tables.
• Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
• Cleans, organizes and stocks menus at host area.
• Answers phone and answers questions concerning the menu and restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
• Maintains restrooms throughout shift.
• Sweeps foyer and front entrance area frequently.