Host

Oak-and-Ston; Florida; On-site; USD 17,000 - 21,000; Full time

Job summary

Oak-and-Ston is seeking a friendly Host to be the first team member guests meet. You will greet and seat guests, present menus, and inform them of specials to create a welcoming dining experience from the moment guests arrive. You will manage the waiting list, quote accurate wait times, keep the floor plan updated, and ensure tables are clean and ready.

You’ll stock menus, tidy the host area, and assist servers to ensure smooth service. Appearance and customer service are essential.

Responsibilities

• Greets and seats guests, presents menus to guests, and informs them of specials.
• Takes names on a waiting list and quotes wait times to guests when tables are not immediately available.
• Cleans and wipes down tables; maintains restrooms; organizes host area and merch.

Job description

Description

The Host is the first Team Member that our guests will see! This Team Member will be responsible for:

Essential Functions

• Greets and seats guests, presents menus to guest, and informs them of any specials.
• Treats all guests in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Takes names on a waiting list and quotes wait times to guests when tables are not immediately available.
• Runs the floor plan board.
• Observes tables and keep track of clean, dirty, and occupied tables.
• Cleans and wipes down tables.
• Cleans, organizes, and stocks menus in the host area.
• Fulfills various side work projects including but not limited to replacing bottles of ketchup, cleaning windows, and sweeping floors.
• Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
• Maintains restrooms throughout the shift (refill paper towels and hand soap).
• Organize merchandise.
• Reports to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Maintains adherence to all Company policies and procedures.
• Other duties as directed by management.
• Reports to required meetings.