Host

THE SHACK BREAKFAST AND LUNCH; St. Louis (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

THE SHACK BREAKFAST AND LUNCH in St. Louis is seeking an energetic host/hostess who greets guests, seats them, and presents menus with a friendly, professional, and quick approach.

You will quote wait times, manage the waiting list, answer questions about the menu, keep menus stocked, and maintain restrooms and the front entrance to ensure a positive dining experience.

This role is ideal for someone who enjoys fast-paced service and teamwork.

Job description

JOB DESCRIPTION

Summary/Objective

You are the first person the guest sees. We are looking for an energetic and personable individual to fill this position. This individual is responsible for greeting guests at the door. The host/hostess seats and presents clean menus to guests in a friendly, professional and quick manner. The individual is also responsible for quoting wait times and ensure that they are comfortable waiting for their dining experience.

Essential Functions

• Greets guests with a smile and presents menus to guests as they are seated.
• Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
• Takes names on a waiting list.
• Runs the floor plan board.
• Observes tables and keeps track of clean, dirty and occupied tables.
• Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
• Cleans, organizes and stocks menus at host area.
• Answers phone and answers questions concerning the menu and restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
• Maintains restrooms throughout shift.
• Sweeps foyer and front entrance area frequently.