Host

Oak-and-Ston; Naples (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Oak-and-Ston is seeking a friendly Host/Hostess to welcome guests, present menus, and manage seating arrangements to ensure a positive dining experience.

The role includes maintaining the host area, supporting side work, and coordinating with the floor staff to keep wait times accurate and guest satisfaction high.

Responsibilities

• Greets and seats guests, presents menus to guest, and informs them of any specials.
• Takes names on a waiting list and quotes wait times to guests when tables are not immediately available.
• Runs the floor plan board.
• Observes tables and keeps track of clean, dirty, and occupied tables.
• Cleans and wipes down tables.
• Cleans, organizes, and stocks menus in the host area.
• Fulfills various side work projects including replacing bottles of ketchup, cleaning windows, and sweeping floors.
• Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
• Maintains restrooms throughout the shift (refill paper towels and hand soap).
• Organize merchandise.
• Reports to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Maintains adherence to all Company policies and procedures.
• Other duties as directed by management.
• Reports to meetings per schedule.

Job description

Description

The Host is the first Team Member that our guests will see! This Team Member will be responsible for:

Essential Functions

• Greets and seats guests, presents menus to guest, and informs them of any specials.
• Treats all guests in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Takes names on a waiting list and quotes wait times to guests when tables are not immediately available.
• Runs the floor plan board.
• Observes tables and keep track of clean, dirty, and occupied tables.
• Cleans and wipes down tables.
• Cleans, organizes, and stocks menus in the host area.
• Fulfills various side work projects including but not limited to replacing bottles of ketchup, cleaning windows, and sweeping floors.
• Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
• Maintains restrooms throughout the shift (refill paper towels and hand soap).
• Organize merchandise.
• Reports to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Maintains adherence to all Company policies and procedures.
• Other duties as directed by management.
• Reports to required meetings.