Host

THE SHACK BREAKFAST AND LUNCH; Creve Coeur (MO); Presencial; USD 20.000 - 26.000; Jornada completa

Descripción de la vacante

The Shack Breakfast and Lunch in Creve Coeur, MO seeks an energetic host/hostess to greet guests, seat them, and present menus with a warm, professional manner.

You will manage the waiting list, quote wait times, answer phones, and keep the host area tidy to ensure a smooth dining experience for all guests. If you enjoy fast-paced hospitality and helping guests feel welcome, join our team.

Formación

• Guest-facing role in hospitality setting.
• Strong communication and friendly demeanor.
• Ability to manage waiting lists and guest flow.

Responsabilidades

• Greet guests at the door and seat them, presenting menus.
• Quote wait times and manage guests' expectations.
• Answer phones and respond to menu/restaurant questions.
• Maintain cleanliness and organization of the host area and front entrance.

Descripción del empleo

JOB DESCRIPTION

Summary/Objective

You are the first person the guest sees. We are looking for an energetic and personable individual to fill this position. This individual is responsible for greeting guests at the door. The host/hostess seats and presents clean menus to guests in a friendly, professional and quick manner. The individual is also responsible for quoting wait times and ensure that they are comfortable waiting for their dining experience.

Essential Functions

• Greets guests with a smile and presents menus to guests as they are seated.
• Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
• Takes names on a waiting list.
• Runs the floor plan board.
• Observes tables and keeps track of clean, dirty and occupied tables.
• Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
• Cleans, organizes and stocks menus at host area.
• Answers phone and answers questions concerning the menu and restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
• Maintains restrooms throughout shift.
• Sweeps foyer and front entrance area frequently.