Host

ExplorUS; Port Angeles (WA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Employee housing

Benefits

Job summary

ExplorUS at Olympic National Park is seeking a friendly Host to welcome guests, seat them efficiently, and support a smooth dining experience. You will be part of the Food & Beverage team at a resort setting, ensuring accuracy in payments and coordination with servers during busy periods.

The ideal candidate will have a High School Diploma or equivalent and at least 6 months’ restaurant experience, with ServSafe certification preferred.

Qualifications

• Excellent customer service and people skills.
• Must be able to work a variety of day, night, weekend, holiday shifts.
• Obtain ServSafe Certification in accordance with Company F&B policy.

Responsibilities

• Greet guests as they enter the restaurant in a professional and timely manner.
• Seat guests and monitor flow to ensure prompt, efficient service.
• Promote knowledge of menu promotions and specials.
• Handle cash and credit card transactions accurately.
• Assist servers to promote teamwork in dining areas.
• Maintain host station, entrance, and surroundings clean and presentable.
• Follow ISO environmental and quality policies and health and safety standards.
• Perform other duties as needed.

Skills

Customer service

Communication skills

Flexibility

Education

High School Diploma or equivalent

ServSafe Certification

Job description

At Olympic National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace.

Title: Host

Reports To: Restaurant Manager

Department: Food & Beverage

Summary of Position: Responsible for greeting and seating guests and processing payments in a timely, friendly and efficient manner in the Company’s continuing effort to deliver outstanding guest service.

Responsibilities

• Greet all guests as they enter the restaurant in a professional and timely manner
• Follow all seating and table rotation guidelines to monitor flow of each area and ensure prompt and efficient service for all guests while being sensitive to Server responsibilities
• Possess thorough knowledge of restaurant and bar menu promotions and specials
• Proficiency with cash handling and credit card transactions
• Promote teamwork by assisting Servers in dining area when needed
• Ensure host station (including the entrance area) is always well maintained, clean, organized, and presentable
• Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
• Other duties per Duties Checklist and as requested

Position Requirements

• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts
• Must have excellent communication skills and be able to count change and reconcile paperwork
• Obtain ServSafe Certification in accordance with Company F&B policy (as applicable)
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people

Education and Experience

Education: High School Diploma or equivalent

Experience: Minimum (6) months in a restaurant establishment Resort/National Park Concession preferred

Benefits

• Offering competitive pay, employee housing and benefits.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.