Host

ExplorUS; San Diego (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

ExplorUS in San Diego is looking for a Host to greet and seat guests while ensuring outstanding service.

The ideal candidate has excellent customer service skills and should be able to work flexible shifts, including nights and weekends.

Prior restaurant experience is required, along with the ability to work efficiently in a fast-paced environment.

Qualifications

• 6+ months of experience in a restaurant establishment, preferably in a resort or national park.
• Ability to work day, night, weekend, and holiday shifts.
• Must obtain ServSafe Certification as per company policy.

Responsibilities

• Greet all guests in a professional and timely manner.
• Monitor flow of seating areas according to guidelines.
• Promote teamwork by assisting servers when needed.
• Ensure host station is clean, organized, and presentable.

Skills

Excellent customer service and people skills

Excellent communication skills

Cash handling and credit card transaction proficiency

Education

High School Diploma or equivalent

Job description

Title: Host

Reports To: Restaurant Manager

Department: Food & Beverage

Summary of Position: Responsible for greeting and seating guests and processing payments in a timely, friendly and efficient manner in the Company’s continuing effort to deliver outstanding guest service.

Responsibilities

• Greet all guests as they enter the restaurant in a professional and timely manner
• Follow all seating and table rotation guidelines to monitor flow of each area and ensure prompt and efficient service for all guests while being sensitive to Server responsibilities
• Possess thorough knowledge of restaurant and bar menu promotions and specials
• Proficiency with cash handling and credit card transactions
• Promote teamwork by assisting Servers in dining area when needed
• Ensure host station (including the entrance area) is always well maintained, clean, organized, and presentable
• Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
• Other duties per Duties Checklist and as requested

Position Requirements

• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts
• Must have excellent communication skills and be able to count change and reconcile paperwork
• Obtain ServSafe Certification in accordance with Company F&B policy (as applicable)
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people

Education and Experience

Education: High School Diploma or equivalent

Experience: Minimum (6) months in a restaurant establishment

Resort/National Park Concession preferred

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.