Host

Acadia National Park; Seal Harbor (ME); On-site; USD 17,000 - 22,000; Full time

Job summary

Acadia National Park in Seal Harbor, ME is seeking a Host to greet guests, seat them promptly, and assist with processing payments in a friendly, professional manner.

You will work in the Food & Beverage department, coordinating with servers, maintaining a clean host area, and staying knowledgeable about menu promotions while upholding health and safety standards.

Qualifications

• Excellent customer service and people skills.
• Must be able to work a variety of day, night, weekend, holiday shifts
• Must have excellent communication skills and be able to count change and reconcile paperwork
• Obtain ServSafe Certification in accordance with Company F&B policy (as applicable)
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people

Responsibilities

• Greet all guests as they enter the restaurant in a professional and timely manner
• Follow all seating and table rotation guidelines to monitor flow of each area and ensure prompt and efficient service for all guests while being sensitive to Server responsibilities
• Possess thorough knowledge of restaurant and bar menu promotions and specials
• Proficiency with cash handling and credit card transactions
• Promote teamwork by assisting Servers in dining area when needed
• Ensure host station (including the entrance area) is always well maintained, clean, organized, and presentable
• Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
• Other duties per Duties Checklist and as requested

Skills

Customer service

Communication skills

Cash handling

Teamwork

Guest interaction

Education

High School Diploma or equivalent

Job description

Title: Host
Reports To: Restaurant Manager
Department: Food & Beverage

Summary of Position: Responsible for greeting and seating guests and processing payments in a timely, friendly andefficient manner in the Company’s continuing effort to deliver outstanding guest service.

Responsibilities:

• Greet all guests as they enter the restaurant in a professional and timely manner
• Follow all seating and table rotation guidelines to monitor flow of each area and ensure prompt and efficient service for all guests while being sensitive to Server responsibilities
• Possess thorough knowledge of restaurant and bar menu promotions and specials
• Proficiency with cash handling and credit card transactions
• Promote teamwork by assisting Servers in dining area when needed
• Ensure host station (including the entrance area) is always well maintained, clean,organized, and presentable
• Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilitieswithin these areas
• Other duties per Duties Checklist and as requested
  

Position Requirements:

• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts
• Must have excellent communication skills and be able to count change and reconcilepaperwork
• Obtain ServSafe Certification in accordance with Company F&B policy (as applicable)
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity toother people

Education and Experience:

Education:

High School Diploma or equivalent

Experience:

Minimum (6) months in a restaurant establishment
Resort/National Park Concession preferred