Host

Verdepizza; Baltimore (MD); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Advancement opportunities

Training & development

401(k)

401(k) matching

Health insurance

Job summary

Verdepizza in Baltimore is seeking a professional Host to welcome guests and manage front-of-house operations, ensuring a warm, efficient dining experience from arrival to departure.

You will greet guests, handle reservations, coordinate seating, and assist with special requests while maintaining high cleanliness and safety standards in a fast-paced environment.

Qualifications

• Experience in customer service or hospitality.
• Excellent verbal and written communication.
• Attention to detail in guest experience.
• Flexible to work evenings, weekends, holidays.
• Ability to work well in a team.

Responsibilities

• Guest Reception: Warmly greet guests, manage reservations, and oversee seating.
• Guest Service: Address special requests and dietary needs to enhance satisfaction.
• Communication: Liaise between guests and staff for clear, efficient service.
• Operational Efficiency: Maintain front-of-house cleanliness and up-to-date materials.
• Safety Compliance: Ensure safety and sanitation standards are met.

Skills

Customer service experience

Communication skills

Attention to detail

Adaptability

Team collaboration

Job description

Benefits:

• Competitive salary
• Opportunity for advancement
• Training & development
• 401(k)
• 401(k) matching
• Health insurance

Position Overview:

We are seeking a professional and welcoming Host to assist with and potentially lead the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure. Verde is a fast-paced environment.

Key Responsibilities:

• Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
• Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
• Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
• Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
• Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Qualifications:

• Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
• Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
• Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
• Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
• Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.