Host

CRAVE American Kitchen & Sushi Bar; Saint Louis Park (MN); On-site; USD 42,981,120 - 63,038,976; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

CRAVE American Kitchen & Sushi Bar in Minnesota is seeking a friendly Host to welcome guests, manage reservations, and coordinate seating to ensure a warm, organized arrival experience from the moment guests enter until they depart.

You will collaborate with front of house and kitchen teams, respond to special requests, maintain a clean reception area, and uphold safety and sanitation standards while delivering attentive service.

Qualifications

• Previous customer service or hospitality experience.
• Excellent verbal and written communication.
• Attention to detail in guest interactions and cleanliness.
• Ability to work flexible shifts including evenings, weekends, and holidays.
• Team player with a proactive and friendly attitude.

Responsibilities

• Guest Reception: Warmly greet guests, manage reservations, and oversee seating flow.
• Guest Service: Address special requests, dietary needs, and seating preferences.
• Communication: Act as liaison between guests and staff to ensure smooth service.
• Operational Efficiency: Maintain reception area cleanliness and up-to-date front-of-house materials.
• Safety Compliance: Adhere to safety and sanitation standards.

Skills

Customer service

Communication

Teamwork

Job description

Benefits:

• Employee discounts
• Flexible schedule

Position Overview

We are seeking a professional and welcoming Host to assist with the front‑of‑house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Key Responsibilities

• Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
• Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
• Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
• Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front‑of‑house materials are up‑to‑date and well presented.
• Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Qualifications

• Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
• Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
• Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
• Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
• Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.