Hospitality/Workplace Assistant

CBRE; San Francisco (CA); On-site; USD 43,000 - 65,000; Full time

Job summary

CBRE is seeking a Facilities Assistant to join a Facilities Management team in a Class A office building in San Francisco, CA. The role requires 24‑hour coverage with days, afternoons, or overnight shifts to deliver a seamless white-glove workplace experience.

The position emphasizes hands-on support for Workplace Services, including room management, furniture and cable handling, and meeting setup. Excellent customer service and strong organization are essential, along with basic math and MS

Qualifications

• High School Diploma or GED required
• Customer service oriented with a warm demeanor
• Ability to follow basic work routines and standards
• Strong communication skills for straightforward information exchange
• Working knowledge of Microsoft Office products (Word, Excel, Outlook)
• Strong organizational skills with an inquisitive mindset
• Basic math skills (percentages, discounts, markups)

Responsibilities

• Provides coordination and support for the delivery of Workplace Services
• Office set up, cleaning and resetting of ‘Hotel Offices’
• Services include Cleaning/Janitorial Office Services, Room Management, Meeting & Event Management, Meeting Supply Equipment, Food Services, Office Supply Management
• Moves, Adds, Changes, Furniture and Cable Management
• Maintains workspace awareness and submits maintenance work orders
• Responds to customer requests and issues with accurate information
• Assists with light-duty adjustments (tightening screws, adjusting cables)
• Assists with meeting setup and furniture resets
• Delivers temporary equipment and supplies
• Maintains databases and data entry for service reports (CMMS)
• Follows codes and safety regulations
• Performs general labor (loading/unloading/moving materials)
• Maintains lighting, grounds, and cleanliness of facility
• Patrols premises and reports hazards
• Performs housekeeping and minor repairs
• Facilitates office access and moves (keys, crates, inventory)
• Responds quickly to emergencies and summons help
• Sets up meetings and conference rooms (AV, charts)
• Performs other duties as assigned

Skills

Customer service

Communication

Organizational skills

Basic math

Follow work routines

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

• Adjusting cables under desks

Join a Facilities Management team supporting a global, high‑profile professional services environment where service excellence, operational rigor, and teamwork matter. This role plays a hands‑on part in delivering a seamless, first‑class workplace experience in a fast‑paced, high‑visibility setting. You’ll work alongside experienced professionals in a polished, people‑centric workplace that values collaboration, accountability, and service mindset while offering clear opportunities for career growth, skill development, and long‑term advancement within FM.

Job Summary

The primary objective of this position is to assist the Facility Management team in providing an outstanding white-glove workplace experience within a Class A office building. The Facilities Assistant role necessitates 24-hour coverage, with shifts that may include days, afternoons, and overnight hours.

What You’ll Do

• Provides coordination and support for the delivery of Workplace Services
• Office set up, cleaning and resetting of ‘Hotel Offices’. i.e. wiping desks, empty trash, reset all office items (keyboard, mouse, monitor, phone, etc.)
• Services include, but are not limited to:
• Cleaning/Janitorial Office Services
• Room Management
• Meeting & Event Management
• Meeting Supply Equipment
• Food Services
• Office Supply Management
• Moves, Adds, Changes, Furniture and Cable Management
• Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and connects with appropriate partners to address issues. Responds to customers on behalf of other team members (e.g., Facilities or Janitorial Team)
• Responds promptly to customer requests and complaints with accurate and thorough information according to the specific request
• Assists with light-duty adjustments such as:
• Tightening screws on chairs
• Adjusting cables under desks
• Assists with a meeting set up
• Furniture reset
• Delivering temporary equipment and supplies
• Uses and maintains the integrity of databases and supports data entry of required reports and other digital tools associated with service delivery, as requested. (CMMS)
• Complies with all applicable codes, regulations, governmental agencies and Company directives related to building operations and work safety
• Performs general labor work as assigned, including loading, unloading, and moving materials. Runs errands to support projects.
• Maintains lighting systems throughout the facility, cleaning fixtures and replacing bulbs and lamps
• Maintains grounds of facility or property performing such tasks as raking, sweeping, leaf blowing or snow removal
• Patrol grounds, common areas, and parking facilities. Identifies and reports maintenance hazards or other property condition concerns
• Performs housekeeping functions and maintains the professional appearance of the property, equipment, engineering spaces, and common areas
• Paints and patches drywall. Performs other minor repairs under supervision
• Facilitates office access and office moves by providing moving crates, assembling furniture, office keys, nameplates, etc. Maintains key inventory.
• Responds quickly to emergencies, summoning additional assistance as needed
• Prepares meetings and conference rooms, arranging tables and chairs as requested. May set up audio/visual equipment, flip charts and TVs within conference rooms and pick them up when completed
• Performs other duties as assigned.

What You’ll Need

• High School Diploma or GED with up to 2 years of job-related experience
• Customer service oriented with a warm and welcoming demeanor
• Ability to follow basic work routines and standards in the application of work
• Communication skills to exchange straightforward information
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc
• Strong organizational skills with an inquisitive mindset
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

California Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Facilities Assistant position is $43,000 annually and the maximum salary for the Facilities Assistant position is $65,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).