Hospitality Team Lead: Guest Experience & Ops

Urban Air Adventure Parks; Columbia (SC); On-site; USD 40,000 - 55,000; Full time

Job summary

Urban Air Adventure Parks in Columbia, South Carolina, is seeking an Assistant Manager to drive team performance and operational excellence. This role involves supervising staff, enhancing customer service, and ensuring effective training and scheduling.

The ideal candidate has a strong hospitality background, leadership skills, and the ability to motivate others. Working evenings and weekends is required as part of this dynamic role.

Qualifications

• Experience in hospitality is a MUST (Theme Parks, Hotels, Restaurants).
• 1+ year supervisory or management experience required.
• Ability to pass a thorough background check.

Responsibilities

• Cultivate a team environment that provides exceptional customer service.
• Assist in hiring, retention of staff, and training programs.
• Lead and influence staff to ensure customer satisfaction.

Skills

Hospitality experience

Supervisory experience

Communication skills

Microsoft Office proficiency

Job description

Urban Air Adventure Parks in Columbia, South Carolina, is seeking an Assistant Manager to drive team performance and operational excellence. This role involves supervising staff, enhancing customer service, and ensuring effective training and scheduling.

The ideal candidate has a strong hospitality background, leadership skills, and the ability to motivate others. Working evenings and weekends is required as part of this dynamic role.