Hospitality Team Lead & Operations Supervisor

Urban Air Adventure Parks; Augusta (GA); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading indoor adventure park operator in Augusta, GA, is seeking an Assistant Manager to provide leadership and direction for the team. Responsibilities include cultivating a high-performance culture focused on customer service, managing staffing and training programs, and ensuring operational excellence across all areas of the park. Ideal candidates have hospitality experience, strong management skills, and a commitment to creating a positive environment. Willingness to work flexible hours, including weekends and holidays, is essential.

Qualifications

• Experience in hospitality is a MUST (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants)
• 1+ year supervisory or management experience required
• CPR/First Aid Certification is preferred
• Strong communication skills; ability to write and verbally communicate clearly

Responsibilities

• Cultivate a team environment providing exceptional customer service.
• Assist in hiring, retention of staff, and training programs.
• Develop weekly schedules and ensure staffing levels.
• Maintain a safe, clean, and secure environment for guests and staff.

Skills

Hospitality experience

Supervisory skills

Communication skills

Microsoft Office skills

Customer service orientation

Flexibility and adaptability

Job description

A leading indoor adventure park operator in Augusta, GA, is seeking an Assistant Manager to provide leadership and direction for the team. Responsibilities include cultivating a high-performance culture focused on customer service, managing staffing and training programs, and ensuring operational excellence across all areas of the park. Ideal candidates have hospitality experience, strong management skills, and a commitment to creating a positive environment. Willingness to work flexible hours, including weekends and holidays, is essential.