Assistant Manager: Guest Experience & Operations

Urban Air Adventure Parks; Livonia (MI); On-site; USD 38,000 - 50,000; Full time

Job summary

Urban Air Adventure Parks is seeking an Assistant Manager to lead and inspire a team, ensure exceptional customer service, and maintain operational excellence. This role involves hiring and developing staff, managing schedules and inventory, and upholding high safety standards. Ideal candidates will possess hospitality experience, strong supervisory skills, and flexibility to work weekends and holidays.

Qualifications

• Hospitality experience required.
• Ability to work weekends and holidays.
• CPR/First Aid certification preferred.

Responsibilities

• Motivating the team to ensure high-quality service.
• Staff hiring, scheduling, and inventory management.
• Maintaining safety and facility standards.

Skills

Motivating team

Supervisory skills

Customer service

Job description

Urban Air Adventure Parks is seeking an Assistant Manager to lead and inspire a team, ensure exceptional customer service, and maintain operational excellence. This role involves hiring and developing staff, managing schedules and inventory, and upholding high safety standards. Ideal candidates will possess hospitality experience, strong supervisory skills, and flexibility to work weekends and holidays.