Hospitality Team Lead — Elevate Guest Experience

Thompson Hospitality Corporation; Washington (District of Columbia); On-site; USD 40,000 - 55,000; Full time

Job summary

Thompson Hospitality Corporation is seeking a passionate Supervisor to lead a team in providing exceptional guest experiences. This role involves guiding daily operations, training new staff, and ensuring a welcoming atmosphere for both guests and employees.

The ideal candidate has experience in food and beverage and a strong work ethic. Responsibilities include maintaining high-quality service standards and addressing guest concerns promptly.

Qualifications

• Experience in food and beverage.
• Experience as a supervisor.
• Clear verbal communication skills and ability to interact with guests.

Responsibilities

• Lead and inspire team members to deliver outstanding customer service.
• Oversee daily operations to ensure a smooth and efficient workflow.
• Train new team members and provide continuous coaching and feedback.
• Foster a welcoming and inclusive atmosphere for both guests and staff.
• Maintain high-quality standards to ensure products are prepared to perfection.

Skills

Experience in food and beverage

Experience as a supervisor

Ability to communicate clearly

Strong work ethic

Job description

Thompson Hospitality Corporation is seeking a passionate Supervisor to lead a team in providing exceptional guest experiences. This role involves guiding daily operations, training new staff, and ensuring a welcoming atmosphere for both guests and employees.

The ideal candidate has experience in food and beverage and a strong work ethic. Responsibilities include maintaining high-quality service standards and addressing guest concerns promptly.