Guest Experience Supervisor - Fast-Paced Grill

Thompson Hospitality; Sterling (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Thompson Hospitality seeks a dynamic Supervisor to guide a fast-paced team in delivering exceptional guest experiences. You will lead daily operations, support staff, and ensure a welcoming atmosphere that aligns with our service standards.

The role focuses on coaching, coordinating tasks, maintaining quality, and upholding safety guidelines in a busy hospitality setting. Strong communication and teamwork are essential.

Qualifications

• Experience in food and beverage.
• Experience as a supervisor.
• Clear verbal communication skills.
• Ability to multitask in a busy environment and maintain composure.

Responsibilities

• Lead and inspire team members to deliver outstanding customer service.
• Oversee daily operations to ensure a smooth and efficient workflow.
• Train new team members and provide coaching and feedback.
• Foster a welcoming and inclusive atmosphere for guests and staff.
• Maintain high-quality standards to ensure products are prepared to perfection.
• Monitor inventory levels and place orders as needed to meet demand.
• Collaborate with management to implement new initiatives and improvements.
• Address guest feedback promptly to ensure a positive experience.
• Uphold health and safety guidelines to maintain a clean and safe environment.
• Cultivate a positive and respectful work culture promoting teamwork and excellence.

Skills

Experience in food and beverage

Experience as a supervisor

Clear verbal communication

Excellent work ethic

Job description

Thompson Hospitality seeks a dynamic Supervisor to guide a fast-paced team in delivering exceptional guest experiences. You will lead daily operations, support staff, and ensure a welcoming atmosphere that aligns with our service standards.

The role focuses on coaching, coordinating tasks, maintaining quality, and upholding safety guidelines in a busy hospitality setting. Strong communication and teamwork are essential.