Hospitality Task Force Lead - Short-Term Ops & Openings

thindmanagement; Spring (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Thind Management is seeking a Hospitality Task Force Manager to provide temporary operational leadership across our portfolio of properties. You will stabilize daily hotel operations, coach leaders, and ensure service excellence while upholding brand standards and financial performance.

This hands-on role requires adaptability, strong decision-making, and the ability to manage staffing gaps, openings, renovations, and transitions.

Qualifications

• 3–5+ years of hotel leadership experience at AGM/GM level.
• Strong knowledge of hotel operations across multiple departments.
• Proven ability to adapt quickly to new environments and build trust.
• Experience leading teams through change and operational recovery.
• Excellent problem-solving and decision-making skills.
• Strong communication and coaching abilities.
• Willingness to travel frequently and take short-notice assignments.
• Ability to work under pressure and adapt to changing situations.
• Proficient in hotel management and property management systems.
• Flexible work schedule.

Responsibilities

• Deploy to properties to provide temporary leadership coverage for vacancies and special projects.
• Stabilize daily hotel operations including Front Office, Housekeeping, F&B, and guest services.
• Coach, train, and mentor managers and staff.
• Ensure compliance with policies, brand standards, and regulatory requirements.
• Identify gaps and implement process improvements.
• Support new openings, renovations, conversions, and repositionings.
• Drive guest satisfaction, service culture, and performance accountability.
• Assist with payroll controls, labor management, budgeting and expense oversight.
• Collaborate with HR on staffing and employee relations as needed.
• Provide detailed reports and recommendations to senior leadership.
• Ensure compliance with local, state, and federal regulations.
• Perform other duties as assigned by Executive team & Ownership.

Skills

Hotel leadership

Operations knowledge

Change management

Communication

Coaching

Travel-flexible

Problem solving

Under pressure

PMS proficiency

Flexible schedule

Job description

Thind Management is seeking a Hospitality Task Force Manager to provide temporary operational leadership across our portfolio of properties. You will stabilize daily hotel operations, coach leaders, and ensure service excellence while upholding brand standards and financial performance.

This hands-on role requires adaptability, strong decision-making, and the ability to manage staffing gaps, openings, renovations, and transitions.