Hospitality Task Force Manager

thindmanagement; Spring (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Thind Management is seeking a Hospitality Task Force Manager to provide temporary operational leadership across our portfolio of properties. You will stabilize daily hotel operations, coach leaders, and ensure service excellence while upholding brand standards and financial performance.

This hands-on role requires adaptability, strong decision-making, and the ability to manage staffing gaps, openings, renovations, and transitions.

Qualifications

• 3–5+ years of hotel leadership experience at AGM/GM level.
• Strong knowledge of hotel operations across multiple departments.
• Proven ability to adapt quickly to new environments and build trust.
• Experience leading teams through change and operational recovery.
• Excellent problem-solving and decision-making skills.
• Strong communication and coaching abilities.
• Willingness to travel frequently and take short-notice assignments.
• Ability to work under pressure and adapt to changing situations.
• Proficient in hotel management and property management systems.
• Flexible work schedule.

Responsibilities

• Deploy to properties to provide temporary leadership coverage for vacancies and special projects.
• Stabilize daily hotel operations including Front Office, Housekeeping, F&B, and guest services.
• Coach, train, and mentor managers and staff.
• Ensure compliance with policies, brand standards, and regulatory requirements.
• Identify gaps and implement process improvements.
• Support new openings, renovations, conversions, and repositionings.
• Drive guest satisfaction, service culture, and performance accountability.
• Assist with payroll controls, labor management, budgeting and expense oversight.
• Collaborate with HR on staffing and employee relations as needed.
• Provide detailed reports and recommendations to senior leadership.
• Ensure compliance with local, state, and federal regulations.
• Perform other duties as assigned by Executive team & Ownership.

Skills

Hotel leadership

Operations knowledge

Change management

Communication

Coaching

Travel-flexible

Problem solving

Under pressure

PMS proficiency

Flexible schedule

Job description

Hospitality Task Force Manager

Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teaching, we strive to share our knowledge with team members to reach new heights. We live and breathe the Thind motto, “We’ll Take It from Here.” Our team of experienced leaders is dedicated to delivering the highest standards of training, providing tools, and ensuring the professional growth of our team members.

Job Summary

We are seeking a highly adaptable, hands-on Hospitality Task Force Manager to provide short-term operational leadership and on-site support across our hospitality portfolio. This role is ideal for an experienced hotel professional who thrives in fast-paced environments, can quickly stabilise operations, and confidently lead teams through transitions, openings, staffing gaps, and performance improvement initiatives. The Hospitality Task Force Manager serves as an operational problem-solver and culture leader, stepping in where needed to ensure service excellence, financial performance, and brand standards are consistently met.

Core Job Responsibilities & Duties

• Deploy to properties to provide temporary leadership coverage for management vacancies, leaves, transitions, or special projects
• Stabilize daily hotel operations including Front Office, Housekeeping, Food & Beverage, and guest services
• Coach, train, and mentor managers and line-level associates
• Ensure compliance with company policies, brand standards, and regulatory requirements
• Identify operational gaps and implement process improvements
• Support new hotel openings, renovations, conversions, and re-positionings
• Drive guest satisfaction, service culture, and performance accountability
• Assist with payroll controls, labor management, budgeting, and expense oversight
• Collaboratewith HR on staffing, training, and employee relations as needed
• Provide detailed reports and recommendations to senior leadership
• Ensure compliance with all local, state, and federal regulations
• Perform any other duties as assigned by Executive team & Ownership

Qualification Standards & Company Requirements

• 3–5+ years of hotel leadership experience (AGM, GM, or Department Head level preferred)
• Strong knowledge of hotel operations across multiple departments
• Proven ability to step into new environments and build trust quickly
• Experience leading teams through change and operational recovery
• Excellent problem-solving and decision-making skills
• Strong communication and coaching abilities
• Comfortable with frequent travel and short-notice assignments
• Ability to work under pressure and adapt to changing situations
• Proficient in hotel management systems, property management systems, and relevant software is preferred
• Must have a flexible work schedule

*Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors*