Hotel Hospitality Manager — Growth, Ops & People Leader

LAZ Parking; Austin (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

LAZ Parking is seeking a Hospitality Manager to provide full financial, operational, safety and service oversight at their hotel assignments within the LAZ Hospitality team.

You will lead Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff, coordinating scheduling, training and performance to meet client expectations.

This role emphasizes revenue growth, cost control, safety initiatives, and strong relationships with clients, while upholding LAZ's standards and culture.

Qualifications

• Bachelor's Degree or equivalent work experience desired.
• 1+ years Management experience.
• Prior experience in the hospitality industry (Parking, Restaurants, Hotels, etc) is required.
• Valid driver's license required.
• Previous experience working in fast-paced environment with high customer expectations.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Responsibilities

• Responsible for the financial, operational, safety, and service success at their hotel(s).
• Manage, schedule, train, and direct activities of Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff.
• Ensure that increased revenue, controlled expenses, and customer satisfaction are maximized by maintaining safety and service thresholds.
• Prepare budgets/monthly reviews of profit/loss for their assigned hotel(s).
• Monitor, review, and analyze the market rate structures.

Skills

1+ years Management experience

Prior hospitality industry experience

Strong customer service skills

Excellent teambuilding and interperson

Professional communication

Problem solving / idea sharing

Conflict resolution

Sense of urgency / timeliness

Education

Bachelor's Degree or equivalent work experience

Valid driver's license

Tools

Excel

Word

PowerPoint

Job description

LAZ Parking is seeking a Hospitality Manager to provide full financial, operational, safety and service oversight at their hotel assignments within the LAZ Hospitality team.

You will lead Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff, coordinating scheduling, training and performance to meet client expectations.

This role emphasizes revenue growth, cost control, safety initiatives, and strong relationships with clients, while upholding LAZ's standards and culture.