Hospitality Shift Leader: Lead, Train & Elevate Service

Traditions Hospitality Group; Davis (OK); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Daily Pay

401k Matching

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Teladoc

EAP

Paid Time Off

Anniversary & Birthday Programs

Award Co.

Job summary

Traditions Hospitality Group in Davis, OK is seeking a Shift Manager to supervise daily operations, oversee front-of-house and back-of-house staff, and ensure exceptional guest experiences.

You will train team members, manage inventory, handle guest inquiries, and monitor sales and labor costs to optimize efficiency and profitability. The role requires at least 2 years of supervisory experience in hospitality, a 21+ age, and the ability to obtain gaming and ABLE licenses.

Qualifications

• Minimum 2 years supervisory experience in hospitality, beverage, or food service.
• Strong leadership and communication skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Must be at least 21 years old.
• Must be able to obtain a Gaming license and ABLE license.

Responsibilities

• Supervise and coordinate staff during shifts (front-of-house and back-of-house).
• Ensure compliance with policies, procedures, and standards; maintain a safe, welcoming environment.
• Train and mentor team members to uphold service standards and guest experiences.
• Manage inventory: ordering, receiving, and monitoring stock levels.
• Handle guest inquiries, concerns, and complaints professionally and promptly.
• Monitor performance metrics like sales and labor costs; implement efficiency and profitability strategies.

Skills

Supervising staff

Leadership

Communication

Multitasking

Guest focus

Job description

Traditions Hospitality Group in Davis, OK is seeking a Shift Manager to supervise daily operations, oversee front-of-house and back-of-house staff, and ensure exceptional guest experiences.

You will train team members, manage inventory, handle guest inquiries, and monitor sales and labor costs to optimize efficiency and profitability. The role requires at least 2 years of supervisory experience in hospitality, a 21+ age, and the ability to obtain gaming and ABLE licenses.