Guest Experience & Operations Lead - Assistant GM

Traditions Hospitality Group; Thackerville (OK); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Daily Pay

401(k) Matching

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Teladoc

Paid Time Off

Referral Bonuses

Employee Recognition

Training & Mentorship

Job summary

Traditions Hospitality Group is seeking an Assistant General Manager in Oklahoma to lead daily operations, supervise staff, oversee guest relations, and uphold a high standard of service across our venues. This role requires strong leadership and problem-solving, with responsibilities including budgeting, scheduling, regulatory compliance, and ensuring unforgettable guest experiences.

The ideal candidate is 21+, has 2+ years in hospitality, can obtain gaming and ABLE licenses if applicable, and

Qualifications

• Must be at least 21 years old.
• Minimum of 2 years in a hospitality-related role.
• Must be able to obtain a Gaming badge (if applicable) and ABLE license (if applicable).

Responsibilities

• Assist in managing overall operations, including staff supervision, guest relations, and facility maintenance.
• Support development and implementation of strategies to enhance guest satisfaction and drive business growth.
• Ensure compliance with regulatory requirements and company policies.
• Handle administrative tasks, such as scheduling, budget management, and reporting.

Skills

Leadership

Communication

Problem-solving

Guest relations

Job description

Traditions Hospitality Group is seeking an Assistant General Manager in Oklahoma to lead daily operations, supervise staff, oversee guest relations, and uphold a high standard of service across our venues. This role requires strong leadership and problem-solving, with responsibilities including budgeting, scheduling, regulatory compliance, and ensuring unforgettable guest experiences.

The ideal candidate is 21+, has 2+ years in hospitality, can obtain gaming and ABLE licenses if applicable, and