Kitchen Shift Supervisor | Guest Experience Leader

Traditions Spirits Inc.; Thackerville (OK); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Daily Pay

401(k) Matching

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Teladoc for Part-Time Employees

Employee Assistance Program

Paid Time Off

Anniversary & Birthday Programs

Referral bonuses

Job summary

Traditions Hospitality Group is seeking a dedicated Shift Manager in Thackerville, OK. You will supervise daily operations, ensure safety and service standards, and mentor staff to deliver outstanding guest experiences in a fast-paced setting.

Responsibilities include inventory management, handling guest inquiries, and monitoring performance metrics to optimize efficiency and profitability. A strong leader with flexible availability is required.

Qualifications

• Must be at least 21 years old.
• Must be able to obtain a Gaming license.
• Must be able to obtain an ABLE license.
• Minimum of 2 years of experience in a supervisory role within hospitality, beverage, or food service.

Responsibilities

• Oversee daily staff activities during assigned shifts (front-of-house and back-of-house).
• Ensure compliance with policies and standards to maintain a safe, welcoming environment.
• Train and mentor team members to uphold service standards and guest experiences.
• Manage inventory, orders, and stock levels to support operations.
• Handle guest inquiries, concerns, and complaints professionally; resolve issues promptly.
• Monitor sales and labor costs; implement strategies to improve efficiency and profitability.

Skills

Leadership

Communication

Staff Supervision

Multitasking

Prioritization

Customer Service

Job description

Traditions Hospitality Group is seeking a dedicated Shift Manager in Thackerville, OK. You will supervise daily operations, ensure safety and service standards, and mentor staff to deliver outstanding guest experiences in a fast-paced setting.

Responsibilities include inventory management, handling guest inquiries, and monitoring performance metrics to optimize efficiency and profitability. A strong leader with flexible availability is required.