Hospitality Shift Leader: Lead People, Guests & Growth

Capstone Group; Mount Carmel (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Referral bonus

Discount programs

Free meals

Paid time off

Tuition reimbursement

Job summary

Capstone Restaurant Group in Mount Carmel, TN is seeking a Shift Leader to assist the Assistant Manager and General Manager, ensuring all tasks align with the restaurant's business plan and that team members perform their duties to standard.

You will uphold outstanding hospitality, supervise staff, train team members, monitor labor costs, and drive sales while maintaining safety and sanitation policies. Capstone offers competitive wages and benefits.

Qualifications

• Excellent communication and leadership are required.
• Guest-focused approach with professional demeanor.
• Ability to manage multiple tasks and priorities.
• Willingness to work flexible hours including openings and closings.

Responsibilities

• Assist manager with daily restaurant operations and staff supervision.
• Ensure hospitality service is outstanding and guest needs are met.
• Monitor staffing levels and labor costs.
• Train and supervise team members.
• Support efforts to maximize sales and minimize costs.
• Ensure compliance with sanitation and safety policies.

Skills

Communication

Leadership

Guest focus

Teamwork

Decision making

Organizational skills

Prioritization

Job description

Capstone Restaurant Group in Mount Carmel, TN is seeking a Shift Leader to assist the Assistant Manager and General Manager, ensuring all tasks align with the restaurant's business plan and that team members perform their duties to standard.

You will uphold outstanding hospitality, supervise staff, train team members, monitor labor costs, and drive sales while maintaining safety and sanitation policies. Capstone offers competitive wages and benefits.