Hospitality Server Assistant - Dining and Beverage Expert

Luminary Hotel & Co; Macon (GA); On-site; USD 26,000 - 38,000; Full time

Job summary

Mainsail Lodging & Development is hiring for a Server Assistant. You will greet guests, assist servers, run food, and maintain stations to ensure top-notch service across hotel dining areas.

The role emphasizes teamwork, beverage knowledge, and guest satisfaction. Ideal candidates have a High School diploma or higher and hospitality experience; strong customer service and communication skills are required, with ability to use POS and tablets.

Qualifications

• High school diploma or higher.
• Hospitality/serving experience preferred – minimum one year (Server Assistant/Backwaiter/Food Runner).
• Excellent customer service and communication skills; able to use technology (e.g., tablets).

Responsibilities

• Greet guests and provide gracious, professional service.
• Assist servers and run food to guests and rooms as needed.
• Upsell items and maintain station cleanliness and order.
• Follow established service steps and POS procedures; work as a team with hotel staff.
• Maintain knowledge of menu, beverages, and specials; report issues to management.

Skills

Customer service

Communication

Tech aptitude

Wine/beverage knowledge

Teamwork

Upselling</name>

Education

High school diploma or higher

Tools

POS system

Job description

Mainsail Lodging & Development is hiring for a Server Assistant. You will greet guests, assist servers, run food, and maintain stations to ensure top-notch service across hotel dining areas.

The role emphasizes teamwork, beverage knowledge, and guest satisfaction. Ideal candidates have a High School diploma or higher and hospitality experience; strong customer service and communication skills are required, with ability to use POS and tablets.