Hospitality Sales Lead - Groups & Events (Bonus Eligible)

Great Wolf; Garden Grove (CA); Vor Ort; USD 70.000 - 75.000; Vollzeit

Benefits dieser Stelle

Bonus eligible

Annual bonuses

Paid time off

Zusammenfassung

Great Wolf Lodge in Garden Grove, CA is seeking a Sales Manager to lead outbound efforts for group room and event business. You will target shoulder and off-peak groups, manage the full sales cycle, and drive revenue through strategic prospecting and strong client service.

The role requires 4+ years in hospitality sales, a Bachelor's degree, and solid communication skills. You will represent the lodge at trade shows, maintain CRM pipelines, negotiate contracts, and contribute to overall

Qualifikationen

• Bachelor's degree or equivalent education/experience in hospitality.
• Minimum 4 years in sales with hospitality event/conference sales.
• Proficient in Microsoft Office Suite.
• Criminal background check and drug screen.
• Department of Motor Vehicle check.
• Professional communication skills, both verbal and written.

Aufgaben

• Develop outbound prospecting strategy to secure new and existing group room and event business.
• Increase market share through networking and business development activities.
• Convert inquiries to sales via fast response time and strong client service.
• Represent Great Wolf at local and regional trade and travel shows.
• Maintain CRM entries, pipeline, and schedule future meetings.
• Build and maintain key client relationships to generate repeat business.
• Prepare group proposals, sales materials, and contracts leading to sales.
• Deliver on group room and catering sales goals to support lodge finances.
• Negotiate contracting terms, including pricing for meeting room rental and AV.
• Submit weekly sales activity reports to the director of sales and catering.
• Create quarterly sales action plans outlining objectives and strategy.
• Advise clients on lodge facilities and services during contracting.
• Monitor room blocks and coordinate with property staff weekly.
• Resolve group issues including billing and reservations.
• Complete BEOs and event resumes for clients and operations teams.
• Provide detailed information throughout booking process from negotiation to departure.
• Enter accurate rooming lists and routing information in company systems.
• Maintain PM account ledger with open postings.

Kenntnisse

Sales

Professional communication

Customer service

Problem solving

Organization

Multi-tasking

Ausbildung

Bachelor's degree in hospitality or related field

Equivalent education/experience

Tools

Microsoft Office Suite

Jobbeschreibung

Great Wolf Lodge in Garden Grove, CA is seeking a Sales Manager to lead outbound efforts for group room and event business. You will target shoulder and off-peak groups, manage the full sales cycle, and drive revenue through strategic prospecting and strong client service.

The role requires 4+ years in hospitality sales, a Bachelor's degree, and solid communication skills. You will represent the lodge at trade shows, maintain CRM pipelines, negotiate contracts, and contribute to overall