Hospitality Sales Coordinator: VIP Support & Admin

Hei Hotels Inc.; New York (NY); On-site; USD 41,000 - 58,000; Full time

Benefits offered by this job

Medical and Dental coverage

Vision insurance

401(k) with matching

Employee hotel discounts

Pet insurance

Job summary

HEI Hotels & Resorts is seeking an Administrative Assistant to support the Sales Team at Freehand New York. You will handle data entry, contracts, and client communications, acting as a liaison when the Sales Manager is unavailable.

The role requires strong administrative skills, customer service focus, and proficiency with Microsoft Office Suite. Experience in hospitality is preferred, and candidates must be able to manage multiple tasks while maintaining professionalism.

Qualifications

• Hotel experience preferred.
• Basic administrative knowledge such as business letters, formats, and telephone etiquette.
• Able to input information into a computer using Microsoft Office Suite.
• Strong verbal and written communication skills.
• Able to adapt communication style for different audiences.

Responsibilities

• Act as liaison between Sales Manager and clients in the absence of the Sales Manager.
• Take booking inquiry information by phone and prepare paperwork.
• Enter data, produce contracts, correspondence, forms, and memorandums.
• Answer telephone inquiries clearly and pleasantly; direct requests as needed.
• Distribute documents to appropriate staff to ensure timely processing of time-sensitive information.

Skills

Hotel experience

Customer service

Communication

Data entry

Telephone etiquette

Tools

Microsoft Office Suite

Job description

HEI Hotels & Resorts is seeking an Administrative Assistant to support the Sales Team at Freehand New York. You will handle data entry, contracts, and client communications, acting as a liaison when the Sales Manager is unavailable.

The role requires strong administrative skills, customer service focus, and proficiency with Microsoft Office Suite. Experience in hospitality is preferred, and candidates must be able to manage multiple tasks while maintaining professionalism.