VIP & Group Sales Coordinator

IHG Hotels & Resorts; New York (NY); Sur place; USD 34 000 - 37 000; Plein temps

Résumé du poste

IHG Hotels & Resorts in New York seeks an organized administrative coordinator to support the Group and Transient sales teams. You will coordinate services for clients and in-house guests, and provide administrative and sales support to the department.

Key duties include handling group enquiries, collecting details, updating databases, producing monthly reports, and arranging VIP amenities. Strong communication and customer service are essential for success in this role.

Qualifications

• Experience coordinating group enquiries and lead assignment.
• Strong communication and guest service skills.
• Proficiency in typing and using word processing software.
• Ability to follow up with clients and maintain records.

Responsabilités

• Lead response for group enquiries and assign to sales managers.
• Respond to client calls, obtain final details, and coordinate room and meeting space.
• Follow up with clients and keep information up to date.
• Provide administrative support to sales and VIP services.
• Run production reports and process expense reports.
• Coordinate VIP amenities and special requests.

Connaissances

Typing 50 wpm

Customer service

Communication

Office software

Data entry

Outils

Opera

Description du poste

IHG Hotels & Resorts in New York seeks an organized administrative coordinator to support the Group and Transient sales teams. You will coordinate services for clients and in-house guests, and provide administrative and sales support to the department.

Key duties include handling group enquiries, collecting details, updating databases, producing monthly reports, and arranging VIP amenities. Strong communication and customer service are essential for success in this role.