Hotel Sales Coordinator & VIP Client Liaison

Hei Hotels Inc.; Baltimore (MD); Vor Ort; USD 33.000 - 34.000; Vollzeit

Benefits dieser Stelle

Health insurance

Vision insurance

401(k) with matching

Hotel room discounts

Paid time off

Zusammenfassung

HEI Hotels and Resorts is seeking an administrative assistant to support the Sales Team at Baltimore Marriott Inner Harbor. You will act as a liaison between Sales Managers and clients, take booking inquiries by phone, and prepare contracts and related paperwork.

The role requires strong communication, basic MS Office proficiency, and the ability to coordinate with multiple departments to ensure VIP reservations and upgrades are handled smoothly.

Qualifikationen

• Hotel experience preferred.
• Proficient in Microsoft Office Suite.
• Strong verbal and written communication.

Aufgaben

• Act as liaison between Sales Manager and clients in Sales Manager's absence.
• Take booking inquiry information via phone and prepare proper paperwork.
• Enter data, produce contracts, correspondence, forms, and memoranda using software.
• Answer telephone and respond to inquiries in a clear, pleasant manner.
• Record and distribute messages promptly to staff.
• Coordinate with other departments to ensure VIP arrangements are handled properly.

Kenntnisse

Hotel experience

Microsoft Office Suite

Customer service

Jobbeschreibung

HEI Hotels and Resorts is seeking an administrative assistant to support the Sales Team at Baltimore Marriott Inner Harbor. You will act as a liaison between Sales Managers and clients, take booking inquiries by phone, and prepare contracts and related paperwork.

The role requires strong communication, basic MS Office proficiency, and the ability to coordinate with multiple departments to ensure VIP reservations and upgrades are handled smoothly.