Hospitality Sales & Events Coordinator

Hyatt Hotels Corporation; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free meals in colleague cafe

Discounted and complimentary hotel/sth

Medical, dental, vision insurance

Retirement savings plan

Excellent training and professional开发

Opportunities to work around the world

Tuition reimbursement up to $1,000 per

Job summary

Hyatt Hotels Corporation is seeking a Sales Coordinator to provide administrative support to the Sales and Events team. The role involves handling client communications, preparing documents, and coordinating group and event details in a fast-paced hotel setting.

The ideal candidate is organized, customer-focused, and capable of managing multiple priorities while delivering exceptional service in a hospitality environment.

Qualifications

• Previous administrative, sales support, hospitality, or customer service experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask and prioritize responsibilities effectively.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Ability to learn and navigate new computer systems and software programs.
• Strong problem-solving and decision-making abilities.
• Professional demeanor with a positive and customer-focused attitude.
• Ability to work independently and collaboratively in a team environment.
• Move comfortably throughout various areas of the hotel to support meetings, client visits, site tours, and event-related activities.

Responsibilities

• Manage and monitor incoming sales leads, ensuring inquiries are captured and assigned to the appropriate Sales or Events Manager.
• Provide administrative support to the Sales team.
• Assist with preparing contracts, proposals, banquet event orders, and other sales-related documents.
• Coordinate communication between clients and hotel departments for site visits and client stays.
• Respond to client inquiries in a timely and professional manner.
• Assist with site inspections, client visits, and event planning activities.
• Manage multiple projects and deadlines with attention to detail.
• Support department reporting, data entry, and account management.
• Utilize sales systems and hotel software to track business opportunities and client information.
• Deliver exceptional customer service while building relationships with guests, clients, and colleagues.

Skills

Administrative support

Customer service

Communication

Organizational skills

Multitasking

MS Office

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM software

Sales systems

Job description

Hyatt Hotels Corporation is seeking a Sales Coordinator to provide administrative support to the Sales and Events team. The role involves handling client communications, preparing documents, and coordinating group and event details in a fast-paced hotel setting.

The ideal candidate is organized, customer-focused, and capable of managing multiple priorities while delivering exceptional service in a hospitality environment.