Hospitality Sales Coordinator: Guest Experience & Support

BENCHMARK; Waltham (MA); Vor Ort; USD 27.000 - 39.000; Vollzeit

Zusammenfassung

Pyramid Global Hospitality in Waltham, MA, is seeking a Sales Coordinator to support our Sales Team. You will answer incoming phone calls, qualify inquiries, set up calls with the Sales & Catering Manager, send packages, and provide general information to guests.

You will also create monthly lead recaps, assist in drafting contracts and estimates, prepare Sales & Catering kits, manage office supplies, and keep the Sales System updated after events.

Qualifikationen

• Experience in hotel or resort environment preferred.
• Strong desire to impact guests and team.
• Outgoing and engaging personality.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced setting.

Aufgaben

• Answer incoming phone calls and qualify inquiries.
• Set up calls with Sales & Catering Manager.
• Send packages and answer general questions.
• Create monthly lead recaps and updates.
• Assist in creating contracts, estimates, and site tours.
• Create Sales & Catering kits and restock supply area as appropriate.
• Control office supplies and order as necessary.
• Update Sales System with actuals after completion of events.
• Send out Thank You cards/emails.

Kenntnisse

Customer service

Phone etiquette

Communication skills

Computer skills

Ausbildung

High school diploma or equivalent

Tools

CRM system

Jobbeschreibung

Pyramid Global Hospitality in Waltham, MA, is seeking a Sales Coordinator to support our Sales Team. You will answer incoming phone calls, qualify inquiries, set up calls with the Sales & Catering Manager, send packages, and provide general information to guests.

You will also create monthly lead recaps, assist in drafting contracts and estimates, prepare Sales & Catering kits, manage office supplies, and keep the Sales System updated after events.