Catering & Events Coordinator

BENCHMARK; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Catering Support professional to handle calls and leads, prepare contracts, and send bookings to secure guest rooms. You will assist with internal reporting, event resumes, POs, and payment tracking.

Responsibilities include creating tasting menus, managing amenity requests, Hilton Honors actions, and coordinating wedding amenities and COIs. A high school diploma is required; some college is a plus.

Qualifications

• High School Diploma or GED
• Some college education preferred but not required
• Proficient in Microsoft Office Suite (Outlook, Word, Excel)
• Prior customer service experience is preferred
• Prior hospitality experience is a plus
• Delphi or similar catering software knowledge is a plus
• Basic assistant / secretarial experience is a plus

Responsibilities

• Field and manage all incoming calls and leads for the Catering Department, and direct inquiries to the appropriate Catering Manager.
• Create contracts and send them to clients based on guidance from the Catering Manager.
• Generate and send booking tickets to the Reservations team to secure contracted complimentary guest rooms.
• Assist with internal reporting.
• Merge and complete event resumes for weekly internal resume meetings.
• Submit purchase orders (POs) and track invoices to ensure timely payment.
• Create tasting menus and assist in preparation and execution of internal tasting events.
• Input amenity requests and assist in preparing amenity cards and deliveries.
• Input Hilton Honors points following conclusion and payment of applicable events.
• Assist with managing client payments in partnership with the Catering Manager.
• Coordinate wedding amenity print orders, send one-year anniversary certificates, and request COIs and hold harmless agreements.

Skills

Microsoft Office Suite

Customer Service

Hospitality Experience

Delphi/Catering Software

Secretarial Experience

Education

High School Diploma or GED

Tools

Delphi

Job description

Pyramid Global Hospitality is seeking a Catering Support professional to handle calls and leads, prepare contracts, and send bookings to secure guest rooms. You will assist with internal reporting, event resumes, POs, and payment tracking.

Responsibilities include creating tasting menus, managing amenity requests, Hilton Honors actions, and coordinating wedding amenities and COIs. A high school diploma is required; some college is a plus.