Sales Coordinator

Pyramid Global Hospitality; Town of Ossining (NY); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement plans

Paid time off

Job summary

A hospitality company in New York is seeking a Sales Coordinator to provide support in the sales department, ensuring administrative tasks are completed efficiently. The ideal candidate will have strong organizational skills and a background in customer service. Responsibilities include answering inquiries, preparing site tour materials, and assisting with contracts and proposals. This role offers competitive compensation of $25.00 per hour.

Qualifications

• Customer service experience required.
• Willingness to learn new systems for support.
• Hotel experience preferred but not required.

Responsibilities

• Support the Director of Group Sales with administrative tasks.
• Answer incoming phone calls and qualify inquiries.
• Create and distribute welcome packets for site tours.

Skills

Strong organizational skills

Customer service experience

Computer skills including Word, Excel & Outlook

Outgoing personality

Tools

Delphi (or other Hotel Group Rooms and Space Inventory systems)

Job description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.

Location Description: A Riverside Conference Experience off the banks of the Hudson River nestled within the Croton Bay area boasting proximity to New York City and surrounding metro areas. An historic and idyllic location that rejuvenates with a sense of belonging to create meaningful connections with friends & colleagues. A soulful place that celebrates the natural Hudson Valley beauty where guests gather on milestones of education, training and professional achievement for a toast while engaging in the wellness of the pristine outdoors.

• 248 well appointed guestrooms
• Over 70K square feet of state of the art meeting & event space
• Three food & beverage outlets
• 62+ acres of trails, expansive fitness center, basketball, team-building, volleyball and your imagination

Overview: The successful candidate for this role will have a proven track record of providing exceptional service and sales administrative support. The candidate will be open to learning, supporting and leading in the sales department by example. Candidate shall be client centric and respond to requests in a professional and courteous manner to guests, prospects, clients and Windrose On Hudson sales and all team members.

The Sales Coordinator will be primarily responsible for supporting the Director of Group Sales and Senior Director of Brand, Marketing and Sales ensuring both sales administration, for billing and contracts and support as listed below.

• Answer incoming phone calls, qualify inquiries for both Group and Catering opportunities.
• Set up Site Tour Welcome packets with corresponding sale materials, information and inclusions based on market, audience and individual client target market segment.
• Create weekly and monthly recaps and reports out of Delphi (Salesforce Inventory System).
• Assist in creating contracts, proposals, estimates, and site tours lists, and other administrative sales functions.
• Maintaining inventory of and restocking of supply area for promotional items.
• Control the office supplies and ordering supplies based on par stocks and requirements.
• Maintain the integrity and accuracy of certain delphi sales system functions and reports.
• Create and distribute thank you cards/emails as required.

Qualifications:

• Strong organizational skills.
• Customer service experience.
• Computer skills including Word, Excel & Outlook.
• Willingness to learn new systems, to support marketing activations as necessary.
• An outgoing personality and the desire to help others.
• Delphi (or other Hotel Group Rooms and Space Inventory systems) and or hotel experience is preferred but not required.

Compensation Range: The compensation for this position is $25.00/Hr. - $25.00/Hr. based on qualifications and experience.

Pyramid Global Hospitality is an equal opportunity employer and welcomes applications from diverse candidates.