Hotel Sales Coordinator

Buffalo Lodging Associates, LLC; Lincoln (RI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid weekly

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Employer Match

Paid Vacation

Paid Holidays

Tuition Reimbursement

Flexible Spending Account

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Employee Assistance Program

Hotel Discounts

Wellness Programs

Monthly Employee Activities

Learning and Development Opportunities

Employee Referral Program

Job summary

Buffalo Lodging Associates is seeking a Sales Coordinator for the Courtyard Providence Lincoln in Lincoln, RI. The role supports the sales team, maintains contacts, and manages marketing materials to help maximize hotel revenue.

Ideal candidates will have hotel front desk or sales support experience, strong customer service, and proficiency with corporate systems. Marriott experience is a plus; valid driver's license required. We offer competitive benefits and a collaborative team environment.

Qualifications

• Previous experience in hotel front desk or sales support.
• Customer service skills.
• Telephone and email communication proficiency.
• Strong computer knowledge; familiarity with intranet and hotel systems (FOSSE, OnQ, Delphi) preferred.
• Marriott experience a plus.
• Valid driver's license.

Responsibilities

• Maintain sales systems, applications and databases.
• Organize group room contacts and room block inventories.
• Produce marketing materials for the sales team.
• Assist in managing sales and marketing efforts to maximize revenue.
• Provide administrative and clerical support to the sales team.

Skills

Hotel front desk experience

Customer service skills

Telephone skills

Email systems

Marriott experience a plus

Valid driver's license

Tools

FOSSE

OnQ

Delphi

Job description

Courtyard by Marriott Providence Lincoln - 636 George Washington Hwy, Lincoln, RI 02865

We are currently looking for a Sales Coordinator to join our Team! The Courtyard® by Marriott -Providence Lincoln is situated minutes from Twin River Casino, Bryant University and Kirkbrae Country Club, and is only 9 miles from everything Downtown Providence has to offer. With 129 beautifully appointed guest rooms, we also have our onsite Bistro Restaurant & Bar which provides healthy breakfast, Starbucks® products and evening dining with a full bar. The Courtyard by Marriott is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

The Sales Coordinator provides the support necessary to efficiently maintain current sales systems, applications, and sales databases. Details, maintains, and organizes group room contacts and room block inventories. The Sales Coordinator is responsible for clerical, administrative, as well as producing marketing materials, and other duties to assist in the smooth operation of the Sales and Catering functions at the hotel. Responsible for assisting in managing the sales and marketing efforts of the hotel to maximize revenue. Fully supports, from administrative, customer service and sale lead development perspectives, the sales team to develop future and repeat business.

About Buffalo Lodging Associates

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring

The ideal candidate is one who embodies Buffalo Lodging's culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:

• Previous experience in hotel front desk, or support sales.
• Customer service skills
• Telephone skills, email systems.
• High knowledge of computers including intranet, systems such as FOSSE, OnQ, Delphi is strongly preferred.
• Marriott Experience a plus
• Valid Driver's License

What We Offer You

At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy, and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts - for You, Your Friends and Family
• Wellness Programs
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program