Hospitality Sales Coordinator: Client & Event Support

TPG Hotels & Resorts, Inc.; Providence (RI); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) Retirement Plan

Paid Time Off

Job summary

TPG Hotels & Resorts, Inc. is seeking a Sales Coordinator to support the hotel's sales and marketing efforts. You will assist the sales team with administrative and operational tasks, coordinate client communications, and help execute sales processes.

The role involves organizing sales presentations, coordinating events, managing room blocks, and maintaining client databases. Strong communication, organization, and teamwork are essential to success in this position.

Qualifications

• High school diploma or equivalent; bachelor’s preferred.
• Hospitality industry experience preferred.
• Proficiency in Microsoft Office and Marriott CI/TY.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Detail oriented with a customer-focused mindset.
• Ability to work independently and as part of a team.

Responsibilities

• Respond promptly to inquiries from prospective clients, providing information about the hotel's facilities, services, and rates.
• Maintain ongoing communication with clients, answering questions, and providing necessary assistance.
• Ensure a high level of customer service by addressing client needs and resolving issues promptly and professionally.
• Assist the sales team in preparing sales presentations, proposals, and contracts.
• Coordinate sales appointments and meetings with clients.
• Prepare and distribute sales-related reports and documents.
• Assist in planning and coordinating events, meetings, and conferences held at the hotel.
• Create room blocks and reservations for incoming groups or clients.
• Collaborate with other hotel departments to ensure successful event execution.
• Maintain an accurate and up-to-date customer database; track leads and activities using CI/TY.

Skills

Communication

Organizational skills

Multitasking

Customer service

Teamwork

Education

Bachelor's degree in business or hospitality

High school diploma or equivalent

Tools

Microsoft Office Suite

Marriott CI/TY

Job description

TPG Hotels & Resorts, Inc. is seeking a Sales Coordinator to support the hotel's sales and marketing efforts. You will assist the sales team with administrative and operational tasks, coordinate client communications, and help execute sales processes.

The role involves organizing sales presentations, coordinating events, managing room blocks, and maintaining client databases. Strong communication, organization, and teamwork are essential to success in this position.