Hotel Sales Coordinator — Client & Event Support

TPG Hotels and Resorts; Commerce (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

TPG Hotels and Resorts is seeking a Sales Coordinator to support the hotel's sales and marketing efforts through administrative and operational tasks, coordinating activities, managing client communications, and ensuring smooth execution of sales processes.

You will work with the sales team on presentations, proposals, contracts, events, and room blocks, while maintaining client data in CI/TY and collaborating with banquet, catering, and reservations for successful events.

Qualifications

• High school diploma or equivalent; a bachelor's degree in business, hospitality, or related field is a plus.
• Previous experience in a similar role, ideally in the hospitality or hotel industry.
• Proficiency in Microsoft Office Suite and Marriott CI/TY.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and a customer-oriented mindset.
• Ability to work independently and as part of a team.

Responsibilities

• Respond promptly to inquiries from prospective clients, providing information about facilities, services, and rates.
• Maintain ongoing communication with clients, answering questions, and providing necessary assistance.
• Ensure a high level of customer service by addressing client needs and resolving issues promptly and professionally.
• Assist the sales team in preparing sales presentations, proposals, and contracts.
• Coordinate sales appointments and meetings with clients.
• Prepare and distribute sales-related reports and documents.
• Assist in planning and coordinating events, meetings, and conferences held at the hotel.
• Create Room Blocks and reservations for incoming groups or clients.
• Collaborate with other hotel departments (e.g., banquet, catering, reservations) to ensure successful event execution.
• Database Management: Maintain an accurate and up-to-date customer database, recording client interactions and preferences.
• Use customer relationship management software (CI/TY) to track leads, sales activities, and client information.
• Administrative Tasks: Handle administrative duties such as filing, data entry, and maintaining office supplies.

Skills

Microsoft Office

Marriott CI/TY

Customer service

Communication skills

Organizational skills

Education

High school diploma; bachelor's degree preferred

Tools

Microsoft Excel

Job description

TPG Hotels and Resorts is seeking a Sales Coordinator to support the hotel's sales and marketing efforts through administrative and operational tasks, coordinating activities, managing client communications, and ensuring smooth execution of sales processes.

You will work with the sales team on presentations, proposals, contracts, events, and room blocks, while maintaining client data in CI/TY and collaborating with banquet, catering, and reservations for successful events.