Hotel Sales Coordinator: Client Relations & Events

TPG Hotels & Resorts; Linthicum (MD); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurances

Disability Insurances

Supplemental Life Insurances

Identity Theft Protection

Flexible Spending Accounts

401(k) Retirement Plan

Paid Time Off, Vacation and Holidays

Employee Assistance Program

Amazing hotel discounts across TPG

Job summary

TPG Hotels & Resorts is seeking a Sales Coordinator to support the hotel’s sales and marketing efforts. You will assist the sales team with administrative tasks, coordinate client communications, and help manage events and meetings.

The role requires strong organizational skills, proficiency with Marriott CI/TY and Microsoft Office, and the ability to work independently and within a team. A hospitality background strongly preferred.

Qualifications

• High school diploma or equivalent; a bachelor’s degree in business, hospitality, or related field is a plus.
• Previous experience in a similar role, ideally in the hospitality or hotel industry.
• Proficiency in Microsoft Office Suite and Marriott CI/TY.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and a customer-oriented mindset.
• Ability to work independently and as part of a team.

Responsibilities

• Client Communication: Respond promptly to inquiries from prospective clients, providing information about facilities, services, and rates.
• Maintain ongoing communication with clients, answering questions, and providing necessary assistance.
• Ensure a high level of customer service by addressing client needs and resolving issues promptly and professionally.
• Assist the sales team in preparing sales presentations, proposals, and contracts.
• Coordinate sales appointments and meetings with clients.
• Prepare and distribute sales-related reports and documents.
• Event Coordination: Assist in planning and coordinating events, meetings, and conferences held at the hotel.
• Create room blocks and reservations for incoming groups or clients.
• Collaborate with other hotel departments to ensure successful event execution.
• Database Management: Maintain an accurate and up-to-date customer database, recording client interactions and preferences.
• Use customer relationship management software (CI/TY) to track leads, sales activities, and client information.
• Administrative Tasks: Handle administrative duties such as filing, data entry, and maintaining office supplies.

Skills

Client communication

MS Office

CRM CI/TY

Event coordination

Sales support

Education

High school diploma

Bachelor’s degree in business or hospitality (plus)

Tools

Marriott CI/TY

Microsoft Office Suite

Job description

TPG Hotels & Resorts is seeking a Sales Coordinator to support the hotel’s sales and marketing efforts. You will assist the sales team with administrative tasks, coordinate client communications, and help manage events and meetings.

The role requires strong organizational skills, proficiency with Marriott CI/TY and Microsoft Office, and the ability to work independently and within a team. A hospitality background strongly preferred.