Hospitality Sales Admin Assistant - Guest & Group Support

Hyatt Select Nashville/Opryland; Nashville (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Hyatt Select Nashville/Opryland is seeking an assistant in Sales Administration to support the Director of Sales, Sales Managers and Catering Manager with guest communications and clerical duties, including light selling to small groups as directed by the Director of Sales.

The ideal candidate maintains a courteous, service-oriented approach, handles high-pressure situations calmly, types 55 wpm, and is proficient with Microsoft operating systems, OnQ and Sales Pro Enterprise; weekend

Qualifications

• High School diploma or equivalent; college coursework in related field preferred.
• Ability to type 55 wpm.
• Proficiency with Microsoft operating systems, OnQ and Sales Pro Enterprise.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to assimilate complex information from disparate sources and consider adjustments to meet needs.

Responsibilities

• Approaches all encounters with guests and Associates in a courteous, service-oriented manner.
• Maintains regular attendance in compliance with hotel standards; scheduling may include weekends and holidays.

Skills

Typing 55 wpm

Clear communication

Stress management

Problem solving

Listening skills

Financial data comprehension

Arithmetic basics

Assimilating complex information

Interpersonal skills

Education

High School diploma or equivalent

College coursework in related field (preferred)

Tools

Microsoft operating Systems

OnQ

Sales Pro Enterprise

Job description

Hyatt Select Nashville/Opryland is seeking an assistant in Sales Administration to support the Director of Sales, Sales Managers and Catering Manager with guest communications and clerical duties, including light selling to small groups as directed by the Director of Sales.

The ideal candidate maintains a courteous, service-oriented approach, handles high-pressure situations calmly, types 55 wpm, and is proficient with Microsoft operating systems, OnQ and Sales Pro Enterprise; weekend