Sales Coordinator

Aloft Nashville West End; Nashville (TN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health Benefits

Holidays & Paid Time Off

401(k) Retirement Plan

Education Program

Hotel Travel Discounts

Daily Pay

Job summary

Aloft Nashville West End is hiring a Sales Coordinator to support our Sales and Catering team. You’ll handle inquiries, qualify leads, prepare contracts, and coordinate events from start to finish, ensuring flawless execution for small meetings and group bookings.

Join a team that values client satisfaction, precision, and proactive communication, with opportunities to contribute creatively and grow within a national hospitality company.

Qualifications

• 1+ year of sales or administrative experience in hospitality preferred.
• A high school diploma or equivalent is required; a 2 to 4-year college degree is a plus.
• Must be proficient with Windows operating systems.
• Sales Systems & PMS knowledge is a plus.

Responsibilities

• Manage organization of sales files, client inquiries, and leads.
• Handle incoming inquiry calls and respond professionally and promptly.
• Assist with preparing sales contracts and banquet event orders, keeping documents up to date.
• Coordinate small meetings and groups, handling logistics and guarantees.
• Assist in planning, setup, and on-site coordination of meetings and events.
• Develop client relationships, build a pipeline, and generate new leads for catering.
• Oversee events to ensure guest satisfaction and finalize billing.
• Support site visits and promotions with creative project help.

Skills

Sales experience

Administrative experience

Windows proficiency

PMS knowledge

Education

High School Diploma

College degree preferred

Tools

Sales Systems

PMS Software

Job description

• On-site
• Hotel Sales Non Exempt
• Full-Time
• Requisition #: SALES002276

Description

Join our team as a Sales Coordinator at Aloft Nashville West End!

Do you enjoy working behind the scenes to help create unforgettable events? We are looking for a dedicated Sales Coordinator to support our Sales and Catering team and ensure seamless execution of small events and group bookings. In this dynamic role, you’ll be the go-to person for both our clients and Sales Managers, making sure every detail is covered, from initial inquiries to post-event follow-ups.

Your Role:

As the Sales Coordinator, you’ll assist the team by handling administrative tasks, qualifying leads, and ensuring client satisfaction. Some of your key responsibilities include:

• Manage the organization of sales files, client inquiries, and leads.
• Handle incoming inquiry calls and ensure they are addressed professionally and promptly.
• Assist with preparing sales contracts, banquet event orders, and client communication, keeping everything accurate and up to date.
• Coordinate small meetings and groups, ensuring all logistics, rooming lists, and guarantees are taken care of.
• Participate in the planning, setup, execution, and on-site coordination of meetings and special events.
• Actively call on clients, build a pipeline, and generate new leads for the hotel’s catering services
• Oversee meetings and events to ensure guest satisfaction and process final billing.
• Help with creative projects, including invitations, special events, and promotions.
• Provide support for site inspections and client visits, ensuring all arrangements are handled professionally.
• Assist in maintaining supplies and promotional materials for the sales team.
• Occasionally assist with hotel operations during high-demand times or staffing shortages.
• Other duties as assigned.

What We’re Looking For:

• 1+ year of sales or administrative experience in hospitality preferred.
• A high school diploma or equivalent is required; a 2 to 4-year college degree is a plus.
• Must be proficient with Windows operating systems.
• Sales Systems & PMS Knowledge is a plus.

What We’ll Do For You:

• Health Benefits – Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after just 30 days. (Full-time team members)
• Holidays & Paid Time Off – Take time to relax and recharge. (For eligible team members)
• 401(k) Retirement Plan – Secure your future with our generous company match.
• Education Program – Further your career with our tuition reimbursement program.
• Hotel Travel Discounts – Explore the world with special rates.
• Daily Pay – Access your earnings when you need them.

Why Join Quorum Hospitality?

Quorum Hospitality, ranked among the nation's leading hotel management companies, has been delivering value-driven hospitality solutions since 1987. Our diverse portfolio features renowned hospitality brands such as Marriott, Hilton, Hyatt, and IHG, highlighting our commitment to excellence in customized management. Our team is dedicated to building strong relationships and providing exceptional service that benefits guests, owners, and team members alike. Headquartered in Plano, Texas, and Newport Beach, California, we pride ourselves on fostering a culture of integrity and innovation.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.