Hotel Sales Admin & Guest Services Specialist

Avion Hospitality; Brentwood (TN); On-site; USD 32,000 - 46,000; Full time

Job summary

Avion Hospitality in Brentwood, TN is seeking an Assistant with the Director of Sales and Catering teams to handle clerical tasks and facilitate guest communications. You will support daily sales activities, prepare proposals, and assist with small groups and events as needed.

The ideal candidate types at 55 wpm, is proficient with Microsoft systems including OnQ and Sales Pro Enterprise, and can communicate clearly under pressure while maintaining professionalism in a busy hotel environment.

Qualifications

• High School diploma or equivalent; college coursework preferred.
• Experience in a hotel or related field preferred.
• Ability to type 55 wpm.
• Proficient with Microsoft operating systems, OnQ and Sales Pro Enterprise.
• Must convey information and ideas clearly.
• Must evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems and resolving issues.
• Must assimilate complex information from disparate sources.

Responsibilities

• Approaches all encounters with guests and associates in a service-oriented manner.
• Maintains regular attendance as per Avion Hospitality standards; weekends/holidays may be required.

Skills

Communication

Pressure handling

Listening

Financial literacy

Clear conveyance

Education

High School diploma

College coursework preferred

Tools

Microsoft Windows

OnQ

Sales Pro Enterprise

Job description

Avion Hospitality in Brentwood, TN is seeking an Assistant with the Director of Sales and Catering teams to handle clerical tasks and facilitate guest communications. You will support daily sales activities, prepare proposals, and assist with small groups and events as needed.

The ideal candidate types at 55 wpm, is proficient with Microsoft systems including OnQ and Sales Pro Enterprise, and can communicate clearly under pressure while maintaining professionalism in a busy hotel environment.