Hospitality Reservations Specialist — Growth & Perks

mymvw; Honolulu (HI); Remote; USD 32,000 - 46,000; Part time

Benefits offered by this job

Medical/Dental/Vision

401K opportunities

Travel discounts

Tuition Reimbursement

Community service opportunities

On-site subsidized employee parking

Employee breakroom amenities

Monthly luncheons and awards

Discounted theme park tickets

Job summary

Aqua Aston Hospitality is seeking a Reservations Agent to enhance guest experiences through excellent service. This casual role requires maintaining prompt communication and helping convert inquiries into reservations.

You will be responsible for managing reservations, addressing guest inquiries, and ensuring accurate data input into the system. This position offers competitive pay at $28.13 per hour along with a variety of benefits including medical/dental/vision, travel discounts, and

Qualifications

• 1+ years of experience in hospitality reservations.
• Ability to operate facsimile and copy machines.

Responsibilities

• Answer incoming calls and provide hotel information.
• Convert inquiries into reservations.
• Enter and confirm reservations via various channels.
• Address guest and vendor questions.
• Assist with loading group rooming lists and payments.
• Process advance deposits.
• Perform daily reservations audit.
• Process commissions.

Skills

Customer service

Data entry

Communication

Computer proficiency

Education

High School diploma or equivalent

Job description

Aqua Aston Hospitality is seeking a Reservations Agent to enhance guest experiences through excellent service. This casual role requires maintaining prompt communication and helping convert inquiries into reservations.

You will be responsible for managing reservations, addressing guest inquiries, and ensuring accurate data input into the system. This position offers competitive pay at $28.13 per hour along with a variety of benefits including medical/dental/vision, travel discounts, and