Hospitality Operations Leader & Team Builder

Urban Air Adventure Parks; Waterbury (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading indoor adventure park company is seeking an Assistant General Manager in Waterbury, Connecticut. This role is crucial for leading a team and ensuring exceptional customer service while fostering a positive work environment. Candidates must have at least 3 years of supervisory or management experience in hospitality. The ideal candidate should possess strong communication skills and the ability to motivate and develop staff. A commitment to the company's culture and the ability to work flexible hours is essential.

Qualifications

• 3+ years of supervisory or management experience.
• CPR/First Aid Certification is preferred.
• Professional grooming and conduct must be displayed.

Responsibilities

• Cultivate a team environment that provides exceptional customer service.
• Assist in hiring and retention of staff.
• Develop weekly schedules and ensure appropriate staffing levels.
• Lead staff through effective motivation to ensure customer satisfaction.
• Maintain a safe and clean environment for guests and staff.

Skills

Hospitality experience

Team development

Strong communication skills

Ability to motivate others

Adaptability and flexibility

Job description

A leading indoor adventure park company is seeking an Assistant General Manager in Waterbury, Connecticut. This role is crucial for leading a team and ensuring exceptional customer service while fostering a positive work environment. Candidates must have at least 3 years of supervisory or management experience in hospitality. The ideal candidate should possess strong communication skills and the ability to motivate and develop staff. A commitment to the company's culture and the ability to work flexible hours is essential.