Hospitality Ops Leader: Elevate Team & Guest Experience

Urban Air Adventure Parks; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading adventure park operator is seeking an Assistant General Manager for its Houston location. The role involves motivating the team, ensuring exceptional customer service, and managing operational standards. Candidates should have hospitality experience, with at least 3 years in a supervisory role, and the ability to pass a background check. Ideal attributes include energy, professionalism, and communication skills. This role requires weekend and holiday availability as well as adaptability in a fast-paced environment.

Qualifications

• Experience in hospitality is required, preferably in theme parks, family entertainment centers, or similar venues.
• 3+ years of supervisory or management experience in a fast-paced environment.
• Ability to pass a background check and possess CPR/First Aid Certification preferred.

Responsibilities

• Cultivate a team environment focused on exceptional customer service.
• Assist with hiring, training, and giving feedback to staff.
• Lead staff motivation and ensure high levels of customer satisfaction.

Skills

Hospitality Experience

Supervisory/Management Experience

Strong Communication Skills

Professionalism and Energy

Adaptability and Flexibility

Job description

A leading adventure park operator is seeking an Assistant General Manager for its Houston location. The role involves motivating the team, ensuring exceptional customer service, and managing operational standards. Candidates should have hospitality experience, with at least 3 years in a supervisory role, and the ability to pass a background check. Ideal attributes include energy, professionalism, and communication skills. This role requires weekend and holiday availability as well as adaptability in a fast-paced environment.