Hospitality & Operations Leader — Assistant Director

Chick-fil-A; Kingsland (GA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Great company

Competitive base pay

Health insurance

Paid time off

Paid training

Scholarship opportunities

Free meals

Job summary

Chick-fil-A Kingsland is seeking an experienced Assistant Director to partner with the Restaurant Director and Operator to lead daily operations and develop the leadership team. This high-visibility role offers a clear path to Director-level leadership and emphasizes hospitality, culture, and operational excellence.

You will oversee front- and back-of-house operations, coach shift leaders, and champion remarkable guest experiences while carefully managing labor and costs.

Qualifications

• 2+ years of leadership experience in restaurant, hospitality, or high-volume service environment.
• A servant leader who leads by example and genuinely invests in others.
• Strong communicator with the ability to build trust and influence across a team.

Responsibilities

• Oversee daily front- and back-of-house operations to ensure food quality, speed, cleanliness, and hospitality standards.
• Coach, mentor, and develop Shift Leaders and Team Members, building a culture of accountability and teamwork.
• Model and champion remarkable hospitality; resolve guest concerns with urgency and empathy.
• Manage labor, food cost, and inventory to meet operational and financial goals without compromising guest or team experience.
• Ensure adherence to Chick-fil-A policies, food safety standards, training procedures, and systems.
• Shape and protect a positive, people-first culture where every team member feels valued and inspired.
• Assist in identifying and attracting top talent; participate in onboarding and training of new leaders.

Skills

Leadership experience

Communication

Attention to detail

Resilience

Flexible schedule

Job description

Chick-fil-A Kingsland is seeking an experienced Assistant Director to partner with the Restaurant Director and Operator to lead daily operations and develop the leadership team. This high-visibility role offers a clear path to Director-level leadership and emphasizes hospitality, culture, and operational excellence.

You will oversee front- and back-of-house operations, coach shift leaders, and champion remarkable guest experiences while carefully managing labor and costs.