Assistant Operations Director

Chick-fil-A; Town of Islip (NY); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Paid Time Off

401K

$2,000 yearly professional development

Paid leadership training

Emphasis on work-life balance

Zusammenfassung

Chick-fil-A Bohemia is seeking an Assistant Operations Director to work alongside the Operations Director and lead a team of 30+ team members in a fast-paced environment. This operational role focuses on people development, quality, and store performance while ensuring customer satisfaction.

You will coach staff to Chick-fil-A standards, manage daily operations, and step in as shift leader when needed, contributing to a positive guest and team experience in a dynamic franchised setting.

Qualifikationen

• Consistency and reliability.
• Heart to help others with strong sense of stewardship.
• Customer service oriented.
• Ability to troubleshoot, problem solve, and make quick decisions on a daily basis.
• Set goals and motivate a team towards achieving them.
• Desire to develop people of all ages and skill levels.
• Ability to work in a fast-pace, high-volume environment.
• Excellent verbal and written communication skills.
• Proven leadership skills.
• Desire to grow and be developed on an individual level.
• Coachable, adaptable, dependable, with a strong work ethic.
• Attention to detail.
• Work well independently and in a team environment.
• Passion for excellence.
• Servant leadership mindset.
• Have the ability to lift and carry 20-50 lbs on a regular basis.
• Have the ability to stand and work on their feet for several hours at a time.

Aufgaben

• Assist in managing a team of 30+ team members and coach them to Chick-fil-A standards.
• Build morale and lead the shift in the absence of the Operations Director.
• Oversee food quality and safety, inventory, labor hours, cleanliness, and facility maintenance.
• Direct customer service, food cost control, and the team’s actions to protect store reputation.
• Drive results through leadership development and daily operational excellence.

Kenntnisse

Leadership

Customer service

Communication

Problem solving

Team motivation

Adaptability

Attention to detail

Fast-paced environment

Coachable

Dependability

Independent work

Ausbildung

High School diploma or equivalency

Jobbeschreibung

At Chick-fil-A Bohemia, we are an organization that strives for excellence and desires to create a remarkable experience for our guests and our team. Our Chick-fil-A offers a leadership development program that emphasizes personal growth and allows directors to play a major role in the influence and decision making of a multi-million dollar business.

Our Assistant Operations Director will work alongside the Operations Director. The Assistant Director will be responsible for assisting in managing a team of 30+ team members, coaching that team in Chick-fil-A standards, and building morale among team members in a fast and demanding environment.They will also be responsible for managing and leading the shift in the absence of the Operations Director.

This is an operationally hands-on position. As part of the daily management duties, Assistant Operations Directors are responsible for: food quality and safety, inventory, labor hours, cleanliness of the store, maintenance of the facility, customer service, food cost control. They are also responsible for the actions of the team and the overall reputation of the store. We are recruiting for results-oriented individuals who desire to be part of a successful business.

Responsibilities and Qualifications:

• Consistency and reliability
• Heart to help others with strong sense of stewardship
• Customer service oriented
• Ability to troubleshoot, problem solve, and make quick decisions on a daily basis
• Set goals and motivate a team towards achieving them
• Desire to develop people of all ages and skill levels
• Ability to work in a fast-pace, high-volume environment
• Excellent verbal and written communication skills
• Proven leadership skills
• Desire to grow and be developed on an individual level
• Coachable, adaptable, dependable, with a strong work ethic
• Attention to detail
• Work well independently and in a team environment
• Passion for excellence
• Servant leadership mindset
• Have the ability to lift and carry 20-50 lbs on a regular basis
• Have the ability to stand and work on their feet for several hours at a time
• High School graduate or equivalency required

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• 401K
• $2,000 yearly professional development/tuition reimbursement program
• Paid leadership training and development opportunities
• Emphasis on work-life balance

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.