Assistant Director

Chick-fil-A; San Antonio (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Chick-fil-A in San Antonio, TX seeks an Assistant Director to support Operations in leading daily guest experience and Front of House/Back of House operations with excellence, consistency, and care.

This role collaborates with the Executive Director of Operations to uphold high hospitality standards, develop the team, ensure cleanliness and speed of service, and foster a culture rooted in teamwork and ownership. Strong leadership presence is essential.

Responsibilities

• Lead daily guest experience and Front of House / Back of House operations with excellence and care.
• Develop and support a high-performing team, ensuring cleanliness and speed of service.
• Collaborate with Operations leadership to maintain strong systems and hospitality standards.

Job description

The Assistant Director supports the Operations in leading daily guest experience and Front of House/ Back of House operations with excellence, consistency, and care. This role helps oversee hospitality, service execution, team development, cleanliness, speed of service, and operational systems while creating a culture rooted in teamwork, ownership, hospitality, and operational excellence.

The Assistant Director plays a key role in ensuring guests consistently receive fast, accurate, and genuinely caring service while helping develop and support the team. This leader will work closely with the Executive Director of Operations and leadership team to maintain strong systems, execute high hospitality standards, and create an environment where team members feel supported, challenged, and equipped to succeed.

This role requires strong leadership presence, operational awareness, attention to detail, and the ability to lead effectively in fast-paced environments.

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.