Hospitality Operations Leader

Shake Shack; North Charleston (SC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly Pay

Meal Discounts

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Time Off

Parental Leave

Employee Assistance Program

Commuter Benefits

Flexible Spending Accounts

Growth Opportunities

Job summary

Shake Shack in Charleston, SC is seeking an experienced Restaurant Manager to oversee daily operations, ensuring superior service and guest satisfaction. You will train staff, drive hospitality excellence, and lead brand promotion in the local community.

The role requires 2-3 years in high-volume restaurant management, strong operations knowledge, and a coachable leadership style. Flexible hours and growth opportunities are offered within a supportive team environment.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Team leadership

Operations planning

Food safety

Financial acumen

Job description

Shake Shack in Charleston, SC is seeking an experienced Restaurant Manager to oversee daily operations, ensuring superior service and guest satisfaction. You will train staff, drive hospitality excellence, and lead brand promotion in the local community.

The role requires 2-3 years in high-volume restaurant management, strong operations knowledge, and a coachable leadership style. Flexible hours and growth opportunities are offered within a supportive team environment.